Microsoft Teams vs Zendesk: Which is Better?
The Verdict
All 2 tools are strong choices, but they win in different lanes. Microsoft Teams takes the top spot overall thanks to its balance of quality, popularity and community trust. For teams and organizations, Zendesk offers the strongest security and API story. Use the table below to weigh the exact trade-offs for your use case.
Winners by category
Best Overall
Best Value
Best Free
Best for Enterprise
Best for Students
| Tool | ||
|---|---|---|
| Rating |
Microsoft Teams
Winner- Office integration
- All-in-one collaboration
- Enterprise features
- Resource heavy
- Can be clunky
- Notification overload